Over the years, the company has maintained a close relationship with end users, particularly healthcare professionals, to support and facilitate their daily work with new products and innovations. Paramedic and inventor Pär Johansson contacted Germa and presented his invention, KangooFix, a harness for the safe transport of newborns. After several tests and clinical studies, the product was patented and introduced globally to the market, filling a gap in ambulance care. In 2019, KangooFix received the innovation award from EMS World.